Privacy Policy

Last Updated: Jan 2023

This Privacy Policy relates to the information collection and use practices of Spaceit in connection with our Site and our Services.  By visiting our Site or using our Services, Visitors and Registered Users are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

The Information We Collect

In the course of operating the Site and/or providing our Services, we may collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information.

  1.       Personal Information

When you sign up to become a Registered User, you will be required to provide us with personal information about yourself, such as your name, e-mail address, location, and phone number.  If you contact us, you will need to provide your name and e-mail address.  Registered Users may also provide identifiable information in the course of using the Site or the Services.  All information we collect and/or receive under this section is collectively called “Personal Information.”  We do not collect any personal information from Visitors or Registered Users unless they provide such information voluntarily.

  1.       Billing Information.

In the course of using the Site or the Services, you may be required to provide certain information to our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.  Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information.  Such information is collectively called the “Billing Information.”  You authorize our third-party payment vendors to collect, process, and store your Billing Information.  Spaceit does not store or process your Billing Information.

  1.       Other Information.

In addition to the information noted above, we may collect additional information (collectively, the “Other Information”).  Such Other Information may include:

  1.       From You.  Additional information about yourself that you voluntarily provide to us, such as job title, company or event information, service preferences, and other information that does not identify you personally.
  2.       From Your Activity.  Information that we automatically collect when you use the Site or the Services, including, without limitation:
  •     IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Site you visit; and similar data;
  •     Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data; and
  •   Information related to your communications on the Site, such as the content of messages sent by and between you and other Registered Users in connection with a potential booking, for purposes of monitoring your compliance with the Terms of Use including all non-circumvention requirements therein.
  1.       From Cookies.  Information that we collect using “cookie” technology.  Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit.  We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Site or the Services.  If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device.  Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies.  However, if you decide not to accept cookies from us, the Site or the Services may not function properly.
  2.       Third-Party Analytics

We use third-party analytics services (such as Google Analytics) to evaluate use of the Site and the Services, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Site  and the Services and mobile and Internet usage.  These third parties use cookies and other technologies to help analyze and provide us the data.  By accessing and using the Site or the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.

For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics.  Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Site or the Services.

Information Collected by or Through Third-Party Advertising Companies

We may share Other Information about your activity on the Site or the Services with third parties for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Site or the Services and elsewhere.  These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such Other Information for such purposes.  Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.

Accessing and Modifying Personal Information and Communication Preferences

If you are a Registered User, you may access, review, and make changes to your Personal Information, certain Other Information, and, if applicable, Billing Information by following the instructions found on the Site.  In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Spaceit marketing email.  Registered Users cannot opt out of receiving transactional e-mails related to their account.  We will use commercially reasonable efforts to process such requests in a timely manner.  You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.

How We Use and Share the Information

We use the Personal Information and the Other Information (collectively, the “Information”) to provide the Services; to maintain and improve our Site and Services; to solicit your feedback; and to inform you about our products and services and those of our third-party marketing partners.

We may also use and/or share Information as described below.

  • Spaceit will access, use, and share the Information as required to process your orders, provide support to you, and monitor compliance with our Terms of Use.
  • In order to provide our Services, we may share the Information with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs.
  • We may, from time to time, share and/or license Information to other companies who may provide you information about the products and services they or their partners offer.  However, to the extent required by law, you will be given the opportunity to opt out of such sharing.
  • We may employ other companies and individuals to perform functions on our behalf.  Examples may include providing technical assistance, customer service, and marketing assistance.  These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
  • In an ongoing effort to better understand our Visitors, Registered Users, and Services, we may analyze Information in aggregate form.  This aggregate information does not identify you personally.  We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our Site and Services to current and prospective business partners and to other third parties for other lawful purposes.
  • We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.
  • As we develop our businesses, we might sell or buy businesses or assets.  In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
  • To the extent permitted by law, we may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Spaceit or others.

Information You Share

Please keep in mind that whenever you voluntarily make your Personal Information or Registered User Content available to third parties — for example on message boards or web logs; through email; or in comment or chat areas — that information and content can be seen, collected, heard, and/or used by others besides us.  We cannot be responsible for any unauthorized third-party use of such information or content, and this Privacy Policy does not apply to any Information that you share in any of the foregoing ways.

How We Protect the Information

We have procedures in place to prevent unauthorized access to, and the misuse of, personal data.

We use appropriate business systems and procedures to protect and safeguard your personal data. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.

We’ll keep your personal data for as long as is necessary to enable you to use our services or to provide our services to you (including maintaining any Spaceit user accounts you may have), to comply with applicable laws, resolve any disputes and otherwise to allow us to conduct our business, including to detect and prevent fraud and/or other illegal activities. All personal data we keep about you as a Spaceit customer is covered by this Privacy Statement.

Children

We do not knowingly collect Personal Information from children under the age of 16 through the Site.  If you are under 16, please do not give us any Personal Information.  We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Site without their permission.  If you have reason to believe that a child under the age of 16 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

Removal of Personal Information

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions and exemptions. Absent an exception or exemption, upon receipt of your request, and after we verify your identity, we will delete and will request that our service providers delete your personal information.

Please submit your request to remove your personal information by email to: [email protected] with a request for data to be deleted.

In order to verify your identity, we will obtain certain information from you and use it to verify your identity using reasonable methods. These methods may include matching information you provided to us with information already maintained by us or through the use of a third party identity verification service. We will use the information you provide to verify your identity and to respond to your rights request and for no other purpose. We cannot respond to your request or provide you with personal information if we are not able to verify your identity or authority to make the request or confirm the personal information related to you.

External Websites

The Site may contain links to third-party websites.  We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links.  As such, we are not responsible for the content or the privacy policies of those third-party websites.  You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time.  By accessing the Site and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information.  Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have questions about this Privacy Policy, please contact us via e-mail at [email protected] with “Privacy Policy” in the subject line.

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